FACULTY OF BUSINESS
Accounting and Auditing Program
BA 410 | Course Introduction and Application Information
Course Name |
Total Quality Management
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
BA 410
|
Fall/Spring
|
3
|
0
|
3
|
6
|
Prerequisites |
None
|
|||||
Course Language |
English
|
|||||
Course Type |
Elective
|
|||||
Course Level |
First Cycle
|
|||||
Mode of Delivery | - | |||||
Teaching Methods and Techniques of the Course | DiscussionProblem SolvingQ&ALecture / Presentation | |||||
Course Coordinator | ||||||
Course Lecturer(s) | ||||||
Assistant(s) |
Course Objectives | This course aims at developing an understanding of Quality Control Systems, Total Quality Management (TQM) techniques and Statistical Process Control tools; and the foundation for interpreting the controlcharts. |
Learning Outcomes |
The students who succeeded in this course;
|
Course Description | Competition and quality concepts, principles and implementation of TQM, tools and techniques of TQM, statistics, probability, control charts, reliability are the subjects of the course. |
|
Core Courses | |
Major Area Courses | ||
Supportive Courses | ||
Media and Management Skills Courses | ||
Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
Week | Subjects | Related Preparation |
1 | Introduction to Quality and Quality Management | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 1 |
2 | Total Quality Management - Principles | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 2 |
3 | Total Quality Management - Practices | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 2 |
4 | Total Quality Management - Tools | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter3 |
5 | Total Quality Management - Techniques | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter3 |
6 | Total Quality Management - Planning Tools | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 12 |
7 | Seven Basic Tools of Quality | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 4 |
8 | Fundamentals of Statistics and Control charts for variables | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 4 & 5 |
9 | Additional SPC Techniques for Variables & Time Weighted Control charts (EWMA, Cusum, Moving Average) | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 6 |
10 | Control Charts for Attributes and Lot-by-Lot Acceptance Sampling by Attributes | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Chapter 8 & 9 |
11 | Presentations | Quality Improvement Tools, QFD, Kaizen, 5S, Lean Production, TPM, Office TPM, Six Sigma, Service Quality, Business Applications |
12 | Presentations | Quality Improvement Tools, QFD, Kaizen, 5S, Lean Production, TPM, Office TPM, Six Sigma, Service Quality, Business Applications |
13 | Presentations | Quality Improvement Tools, QFD, Kaizen, 5S, Lean Production, TPM, Office TPM, Six Sigma, Service Quality, Business Applications |
14 | Presentations | Quality Improvement Tools, QFD, Kaizen, 5S, Lean Production, TPM, Office TPM, Six Sigma, Service Quality, Business Applications |
15 | Review of the Semester | |
16 | Final Exam |
Course Notes/Textbooks | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009 ISBN: 978-0-13-714439-6 |
Suggested Readings/Materials | Total Quality Management. Besterfield, D.H., Besterfield Michna, C., Besterfield, G.H., and Besterfield Sacre, M. 3rd Edition, PrenticeHall, New Jersey, 2003. ISBN-13: 978-0130993069 Principles of Operations Management. Jay Heizer and Barry Render, 6th Edition, Prentice Hall, New Jersey, 2006. ISBN-13: 978-0131981966 Statistical Quality Design and Control. Richard E. DeVor, Tsonghow Chang and John W. Sutherland, 2nd Edition, Prentice Hall, New Jersey, 2007. ISBN-13 : 978-0130413444 |
EVALUATION SYSTEM
Semester Activities | Number | Weigthing |
Participation | ||
Laboratory / Application | ||
Field Work | ||
Quizzes / Studio Critiques | ||
Portfolio | ||
Homework / Assignments |
3
|
15
|
Presentation / Jury |
1
|
15
|
Project | ||
Seminar / Workshop | ||
Oral Exams | ||
Midterm |
1
|
30
|
Final Exam |
1
|
40
|
Total |
Weighting of Semester Activities on the Final Grade |
5
|
60
|
Weighting of End-of-Semester Activities on the Final Grade |
1
|
40
|
Total |
ECTS / WORKLOAD TABLE
Semester Activities | Number | Duration (Hours) | Workload |
---|---|---|---|
Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
3
|
48
|
Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
Study Hours Out of Class |
14
|
3
|
42
|
Field Work |
0
|
||
Quizzes / Studio Critiques |
0
|
||
Portfolio |
0
|
||
Homework / Assignments |
3
|
8
|
24
|
Presentation / Jury |
1
|
0
|
|
Project |
1
|
19
|
19
|
Seminar / Workshop |
0
|
||
Oral Exam |
0
|
||
Midterms |
1
|
15
|
15
|
Final Exam |
1
|
20
|
20
|
Total |
168
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
1
|
2
|
3
|
4
|
5
|
||
1 | To be able to acquire theoretical and practical knowledge and skills in the area. |
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2 | To be able to approach problems with an analytical and holistic viewpoint. |
X | ||||
3 | To be able to gain knowledge about both national and international accounting and auditing standards. |
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4 | To be able to communicate the findings and solutions to the accounting and auditing problems in written and oral formats. |
X | ||||
5 | To be able to critically evaluate the performance of accounting and other related management information systems, and organizations. |
|||||
6 | To be able to develop innovative and creative approach to real-life business issues. |
X | ||||
7 | To be able to integrate knowledge gained in the main areas of accounting and auditing through a strategic perspective. |
|||||
8 | To be able to act in accordance with the scientific and ethical values in studies related to accounting and auditing. |
X | ||||
9 | To be able to demonstrate both leadership and team-work skills through being an efficient and effective team member. |
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10 | To be able to have an ethical perspective and social responsiveness when evaluating and making business decisions. |
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11 | To be able to collect data in the area of business administration and communicate with colleagues in a foreign language ("European Language Portfolio Global Scale", Level B1). |
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12 | To be able to speak a second foreign at a medium level of fluency efficiently. |
|||||
13 | To be able to relate the knowledge accumulated throughout the human history to their field of expertise. |
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
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