- University
- Academic
- Schools/Vocational Schools
- Vocational School of Justice
- Vocational School
- Vocational School
- Department of Banking and Insurance (Turkish)
- Department of Computer Programming (Turkish)
- Department of Foreign Trade (Turkish)
- Department of Graphic Design (Turkish)
- Department of Interior Design (Turkish)
- Department of Construction Technology (Turkish)
- Department of Occupational Health and Safety (Turkish)
- Department of Media and Communication (Turkish)
- Department of Architectural Restoration (Turkish)
- Department of Radio and Tv Programming (Turkish)
- Department of Civil Aviation Cabin Services (Turkish)
- Department of Civil Aviation Transportation Management (Turkish)
- Department of Tourism and Hotel Management (Turkish)
- Department of Applied English Translation
- Vocational School Of Health Services
- Vocational School Of Health Services
- Department of Child Development (Turkish)
- Department of Physiotherapy (Turkish)
- Department of Paramedic (Turkish)
- Department of Opticianry (Turkish)
- Department of Medical Documentation and Secreteriat (Turkish)
- Department of Medical Imaging Techniques (Turkish)
- Department of Medical Laboratory Techniques (Turkish)
- Department of Elderly Care (Turkish)
- School of Applied Management Sciences
- School of Foreign Languages
- Faculties
- Faculty of Arts and Sciences
- Faculty of Fine Arts and Design
- Faculty of Law
- Faculty of Communication
- Faculty of Business
- Faculty of Engineering
- Faculty of Engineering
- Department of Computer Engineering
- Department of Biomedical Engineering
- Department of Electrical and Electronics Engineering
- Department of Industrial Engineering
- Department of Food Engineering
- Department of Genetics and Bioengineering
- Department of Aerospace Engineering
- Department of Civil Engineering
- Department of Mechanical Engineering
- Department of Mechatronics Engineering
- Department of Software Engineering
- Faculty of Health Sciences
- Medicine
- Graduate School
- Common Courses
- Schools/Vocational Schools
- Research
- Research Centers
- Library
- Smart Campus
- Technology Transfer Office
- İzmir Sciencepark
- Continuous Education Center (EKOSEM)
- Children's University
- Ethics Committee
- Teaching and Learning Center (EKOEĞİTİM)
- Psychology Application and Research Center
- Researcher Training Coordinatorship
- Research Collaborations And Innovation Coordinatorship
- Campus
- INTERNATIONAL
- Contact
Accounting and Auditing Program
BA 410 | Course Introduction and Application Information
| Course Name |
Total Quality Management
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
BA 410
|
Fall/Spring
|
3
|
0
|
3
|
6
|
| Prerequisites |
None
|
|||||
| Course Language |
English
|
|||||
| Course Type |
Elective
|
|||||
| Course Level |
First Cycle
|
|||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | DiscussionProblem SolvingQ&ALecture / Presentation | |||||
| National Occupation Classification | - | |||||
| Course Coordinator | ||||||
| Course Lecturer(s) | ||||||
| Assistant(s) | ||||||
| Course Objectives | This course aims at developing an understanding of Quality Control Systems, Total Quality Management (TQM) techniques and Statistical Process Control tools; and the foundation for interpreting the controlcharts. |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | Competition and quality concepts, principles and implementation of TQM, tools and techniques of TQM, statistics, probability, control charts, reliability are the subjects of the course. |
| Related Sustainable Development Goals |
|
|
|
Core Courses | |
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
| Week | Subjects | Related Preparation |
| 1 | Introduction: Quality & Performance Excellence | Evans, Ch. 1 |
| 2 | Strategic Planning, KPI & Cost of Quality | Goetsch, Ch. 2& 3 |
| 3 | Leadership, Culture & Teamwork | Goetsch, Ch. 8, 9, 10 |
| 4 | Supply Chain & Process Management | Evans, Ch. 5 |
| 5 | Customer Focus & SERVQUAL | Evans, Ch. 3 |
| 6 | Design Quality & QFD (House of Quality) | Evans, Ch. 7 |
| 7 | Problem Solving Tools - I (Qualitative) | Goetsch, Ch. 15 |
| 8 | Problem Solving Tools - II (Quantitative) | Goetsch, Ch. 15 |
| 9 | MIDTERM EXAM | |
| 10 | Statistical Process Control (SPC) | Evans, Ch. 8 |
| 11 | Six Sigma & DMAIC Methodology | Evans, Ch. 9 |
| 12 | Lean Management & 5S | Goetsch, Ch. 21 |
| 13 | ISO 9000 & Quality Management Systems | Goetsch, Ch. 14 |
| 14 | Excellence Models & Turquality Program | Evans, Ch. 10 |
| 15 | FEAST of SACRIFICE HOLIDAY | |
| 16 | Semester Project Presentations |
| Course Notes/Textbooks | Managing for Quality and Performance Excellence by James Evans 12th Edition ISBN: 9780357984840 |
| Suggested Readings/Materials | Total Quality Management. Besterfield, D.H., Besterfield Michna, C., Besterfield, G.H., and Besterfield Sacre, M. 3rd Edition, PrenticeHall, New Jersey, 2003. ISBN-13: 978-0130993069 Principles of Operations Management. Jay Heizer and Barry Render, 6th Edition, Prentice Hall, New Jersey, 2006. ISBN-13: 978-0131981966 Statistical Quality Design and Control. Richard E. DeVor, Tsonghow Chang and John W. Sutherland, 2nd Edition, Prentice Hall, New Jersey, 2007. ISBN-13 : 978-0130413444 |
EVALUATION SYSTEM
| Semester Activities | Number | Weigthing |
| Participation |
1
|
10
|
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments |
1
|
20
|
| Presentation / Jury |
1
|
10
|
| Project |
1
|
15
|
| Seminar / Workshop | ||
| Oral Exams | ||
| Midterm |
1
|
20
|
| Final Exam |
1
|
25
|
| Total |
| Weighting of Semester Activities on the Final Grade |
5
|
75
|
| Weighting of End-of-Semester Activities on the Final Grade |
1
|
25
|
| Total |
ECTS / WORKLOAD TABLE
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
3
|
48
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
| Study Hours Out of Class |
14
|
2
|
28
|
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
0
|
||
| Portfolio |
0
|
||
| Homework / Assignments |
4
|
4
|
16
|
| Presentation / Jury |
1
|
9
|
9
|
| Project |
1
|
15
|
15
|
| Seminar / Workshop |
0
|
||
| Oral Exam |
0
|
||
| Midterms |
1
|
20
|
20
|
| Final Exam |
1
|
32
|
32
|
| Total |
168
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
|||||
|
1
|
2
|
3
|
4
|
5
|
|||
| 1 |
To be able to acquire theoretical and practical knowledge and skills in the area. |
-
|
-
|
-
|
-
|
-
|
|
| 2 |
To be able to approach problems with an analytical and holistic viewpoint. |
-
|
-
|
-
|
X
|
-
|
|
| 3 |
To be able to gain knowledge about both national and international accounting and auditing standards. |
-
|
-
|
-
|
-
|
-
|
|
| 4 |
To be able to communicate the findings and solutions to the accounting and auditing problems in written and oral formats. |
-
|
-
|
X
|
-
|
-
|
|
| 5 |
To be able to critically evaluate the performance of accounting and other related management information systems, and organizations. |
-
|
-
|
-
|
-
|
-
|
|
| 6 |
To be able to develop innovative and creative approach to real-life business issues. |
-
|
X
|
-
|
-
|
-
|
|
| 7 |
To be able to integrate knowledge gained in the main areas of accounting and auditing through a strategic perspective. |
-
|
-
|
-
|
-
|
-
|
|
| 8 |
To be able to act in accordance with the scientific and ethical values in studies related to accounting and auditing. |
-
|
-
|
X
|
-
|
-
|
|
| 9 |
To be able to demonstrate both leadership and team-work skills through being an efficient and effective team member. |
-
|
-
|
-
|
-
|
-
|
|
| 10 |
To be able to have an ethical perspective and social responsiveness when evaluating and making business decisions. |
-
|
-
|
-
|
-
|
-
|
|
| 11 |
To be able to collect data in the area of business administration and communicate with colleagues in a foreign language ("European Language Portfolio Global Scale", Level B1). |
-
|
-
|
-
|
-
|
-
|
|
| 12 |
To be able to speak a second foreign at a medium level of fluency efficiently. |
-
|
-
|
-
|
-
|
-
|
|
| 13 |
To be able to relate the knowledge accumulated throughout the human history to their field of expertise. |
-
|
-
|
-
|
-
|
-
|
|
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
NEWSALL NEWS
IZMIR UNIVERSITY OF ECONOMICS GÜZELBAHÇE CAMPUS
DetailsGLOBAL CAREER
As Izmir University of Economics transforms into a world-class university, it also raises successful young people with global competence.
More..CONTRIBUTION TO SCIENCE
Izmir University of Economics produces qualified knowledge and competent technologies.
More..VALUING PEOPLE
Izmir University of Economics sees producing social benefit as its reason for existence.
More..
You are one step ahead with your graduate education at Izmir University of Economics.